Experience
Product Designer - Truckstop (Remote)
August 2021 - September 2024
- Handled user experience for RMIS focused on positively influencing improvements and initiatives through the creation of UX mocks and user flows and assisting developers with CSS.
- Participated in regular peer reviews for UX work and collaborated with other members of the UX team to standardize initiatives that touched upon various parts of the company simultaneously.
- Worked with UXR to interview and survey clients on current and future features.
- Oversaw the branding and requested visual changes of over 800 RMIS sites that were set up by myself or members of a team that worked under me.
- Worked with development for an automated approach to new client sites and provided them with templates that would be selected based on specific chosen parameters.
Art & Marketing Director - RMIS (Acquired by Truckstop) (On-site)
December 2017 - August 2021
- Manually updated over 300 individual client sites to be responsive for their users within the first four months of being hired, reducing customer service calls by over half.
- Implemented a new approach to client landing pages, branding them to match each client's look and feel, which allowed the sales department to demo sites more confidently and close more sales.
- Standardized content and form fields across all client sites by updating or rewriting .aspx pages and code behind as necessary.
- Led initiatives for site improvements for all clients with developers working under my supervision.
- Designed and edited sales sheets and other print material, videos, and social media posts.
- Designed large tradeshow booths and worked directly with the print companies to have them created along with shipping them to and from tradeshows.
- Interviewed members of the customer service department for internal tools and created iterative designs based on feedback that solved problems found in the original version and sped up their workflow.
- Worked with all departments inside the company and self-managed time for all projects with all being completed on time or early.
Lead Designer - Broadvoice (On-site)
June 2012 - July 2017
- Worked on a multitude of projects near simultaneously on a regular basis for and with representatives across all departments within the company.
- Created responsively designed landing pages and websites through HTML, CSS, and some JavaScript, responsive email campaigns, advertisements for the web & social media, PowerPoints, flyers, postcards, sales sheets, internal & external documents, retractable banners, shirts, hoodies, tablecloths, and large signage for tradeshows.
- Animated and edited audio for commercials.
- Handled photo manipulation & editing, painting, illustration, and vector icon & logo creation.
Contracted Artist - The Creative Group (On-site)
September 2011 - June 2012
- Handled web design contract work for clients as directed.
Freelance Artist - Neko Planet, LLC. (Remote)
August 2009 - May 2011
- Created a multitude of shirt/hoodie designs varying from cute to steampunk to Cthulhian.
- Created logos for each clothing series, the company logo, and web & print ads, including large banners.
- Designed & coded their website and integrated it with a shopping cart.
Creative Director - AM2 (Hybrid)
September 2010 - March 2011
- Worked with the head of the convention to set artistic standards and create advertising material, mascots, and a logo.
- Oversaw art assets and print material created by myself and others.
Lead Artist - Online Management Systems, LLC. (On-site)
January 2007 - August 2010
- Juggled a multitude of projects simultaneously, varying from illustration and digital painting for web & print, created educational interactive animations & ads, animation for advertisements, television commercials & DVDs, video/audio editing, DVD authoring, photo manipulation for web & print projects, to hand-coding HTML & CSS for eLearning sites.
- Mentored and assisted members in the department with their projects and worked with others within the company to accomplish larger tasks.
Education
California State University Channel Islands
Bachelors in Art & Minor in Business Management
2002 - 2005
- Graduated with a Bachelor of Arts, Cum Laude, with an emphasis in Illustration.
- Studies primarily consisted of exploring both the traditional and digital sides of illustration, painting, and animation, and creating and editing video projects.
